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Contact us

 

Want to get in touch?

How to get hold of a Dane? We are in the office from Monday to Friday.
We usually respond to messages re. orders quickly, usually same working day. Please include your order number and name with any query, it means we are able to investigate and be more efficient in solving a possible query before we com back to you.).

  • Email is usually the quickest way to contact us plus we usually require any address changes to be made by email to ensure no errors are made, please email us: hello@thedanes.co.uk
  • Adding additional item to same order (no extra postage) is usually possible, something we are very proud of always trying to accommodate (we have been known to empty out post sacks ‘to catch’ an order and repack it) but have a ‘cut off’ of 24 hours after receipt of order to do so. After this time we will try, but cannot guarantee it. It is not always possible and during busy times (Christmas) we may not be able to, as our ‘cut-off’ is reduced to 24 hours in order not to cause delays to our general order dispatch.
  • If you prefer, you can call us on 01342 477670, we may not be able to answer so please always leave a message. We will respond quickly if needed or otherwise, we always aim to come back to you within 24 hours, during working hours.
  • All items showing an Add to Cart button are usually in stock or due any day so will be ready to ship asap. If you would like to order Larger Quantities/Bulk Orders, please send us an email, detailing your requirements. For items that show as out of stock, please use the stock notification form and we will contact you as soon as they arrive.

Address: 
The Danes
Unit 1, Springhill Orchard
Weirwood
Forest Fow
East Sussex RH18 5HT
Tel: 01342 477670